Work with Giulio
About
If you’re preparing for an Amazon, Big Tech, or senior leadership interview, I can help you turn your experience into clear, convincing evidence that interviewers can recognize and remember. I spent nearly eight years at Amazon across the UK, Luxembourg, and Italy, working in Operations, Business Development, and Program Management. As a Hiring Manager, I conducted more than 150 interviews and saw first-hand what separates an average answer from one that earns the offer—particularly in behavioral interviews, Leadership Principles, and senior-level assessments. After Amazon, I moved into leadership roles at Amplifon and HelloFresh, most recently serving as Head of Operations for HelloFresh Italy. I therefore understand career progression from both sides of the table: as an interviewer evaluating candidates and as a senior professional navigating competitive hiring processes and career transitions. Today, I’m also the founder of Operward, an operations and procurement consultancy supporting physical-product companies with operational improvement, supply chain, logistics, and scalable growth. This work keeps me closely connected to the challenges faced by managers and senior leaders in real operating environments. Over the past five years, I’ve coached more than 300 professionals internationally, from early-career candidates to experienced managers and senior leaders. I specialize in Amazon and Big Tech interview preparation, behavioral and competency-based interviews, STAR storytelling, career strategy, and offer negotiation. I also publish practical interview and career resources through giuliofamiglietti.com. My coaching is practical, candid, and tailored to your experience. I don’t teach candidates to memorize polished scripts. I help you select the right examples, strengthen the evidence behind them, communicate your impact clearly, and understand how your answers will be evaluated. I hold an MBA in International Management from ESCP Business School, as well as Master’s and Bachelor’s degrees in Law from the University of Genoa.
Giulio also coaches for Career Coaching, Product Operations, and Master’s Programs. View all.
Giulio’s Project Management Qualifications
Coaches professionally
Experience level: Director
10+ Project Management clients
I help aspiring and experienced project and program managers communicate their work with greater structure, commercial awareness, and measurable impact—whether they are preparing for interviews, moving into program leadership, or strengthening their performance in role. My guidance is grounded in real delivery experience and the perspective of a former Amazon Hiring Manager. During nearly eight years at Amazon, I worked across Program Management, Operations, and Business Development, leading complex initiatives across countries and functions. As Head of Sort Center Launches for Southern Europe, I managed around 70 retrofit projects per year, major site launches, substantial capital investment, and a team of Program Managers. This required rigorous planning, risk management, stakeholder alignment, commercial negotiation, and concise communication with senior leadership. I have also coached 300+ professionals internationally, helping them translate complex projects into clear evidence of ownership, influence, judgment, and results.
Why do I coach?
I started coaching while I was still at Amazon. After conducting more than 150 interviews, I saw that strong candidates often struggled not because they lacked experience, but because they found it difficult to turn that experience into clear evidence an interviewer could evaluate. I genuinely enjoyed helping people make that connection: identifying the stories they had overlooked, understanding the value of their own experience, and walking into an interview able to communicate it with confidence. Seeing that work lead to an offer, promotion, or better compensation made coaching particularly rewarding. My own unexpected career transition made this work even more meaningful. When HelloFresh closed its Italian operations, the leadership role I had worked hard to reach disappeared - not because of my performance, but because of a wider business decision. It reminded me that careers are rarely linear and that capable people can still benefit enormously from an objective perspective when their plans suddenly change. That is ultimately why I coach. I help people turn uncertainty or opportunity into a concrete next step—whether that means delivering a stronger interview, securing a better offer, earning a promotion, or choosing a new direction. The most rewarding message I receive isn’t simply, “The interview went well.” It’s, “I got the offer.”
Work Experience
Founder
Operward
August 2026 - Present
OPERWARD is an independent Operations, Logistics, Supply Chain and Procurement advisory for startups, scaleups and international companies handling physical products. I work directly with founders and leadership teams on operational challenges that constrain growth, increase costs or put service levels at risk. Areas of support include: • Logistics strategy, 3PL selection and contract negotiation • Warehouse, fulfilment and process improvement • Operational expansion and scale • Procurement and cost optimisation • Capacity planning and operating-model design • Senior Operations support from analysis through implementation OPERWARD combines strategic thinking with 10+ years of hands-on international experience across Amazon, HelloFresh and Amplifon. The approach is practical and data-driven: understand the economics and constraints, make the right decision and support its execution. Website: https://operward.com - https://operward.it Contact: [email protected]
Founder
Giulio Famiglietti - Career Coaching
August 2026 - Present
Founded my career coaching practice in 2021 as a side venture on Fiverr, initially focused on interview preparation, mock interviews, STAR-method coaching, CV reviews, and career strategy. In August 2026, expanded the practice through GiulioFamiglietti.com, creating an independent coaching brand and direct client channel. • Coached 300+ professionals internationally, from early-career candidates to managers and senior leaders. • Built a Level 2 Fiverr practice rated 4.9/5 stars across 200+ client reviews. • Support candidates targeting Big Tech and other leading companies through interview strategy, evidence development, realistic mock interviews, and direct feedback. • Provide CV and LinkedIn positioning, career strategy, salary negotiation, and end-to-end job-search support. • Bring the perspective of both a coach and former Hiring Manager/interviewer, having conducted 150+ interviews during my corporate career.
Head of Operations
HelloFresh SE
September 2024 - March 2026
Led HelloFresh Italy’s end-to-end operations and full P&L of the physical engine. I led a team of approximately 15 people, including four direct reports, across procurement, production, logistics, quality, and customer care, ensuring the digital customer promise translated into a strong real-world experience. • Improved the cost-to-revenue ratio by approximately 5% through strategic procurement, streamlined warehouse fulfilment, and more competitive last-mile logistics contracts. • Redesigned the partner ecosystem with results-oriented commercial agreements, tying logistics and fulfilment costs to delivery precision, speed, and first-time-right performance. • Led a cross-functional initiative across Procurement, Production, and Logistics that reduced critical failure points and delivered approximately 20% year-over-year savings in customer compensation costs. • Navigated a transition to a leaner team structure, reducing headcount by approximately 25% without compromising KPI performance, while lowering team turnover from more than 20% in 2024 to zero in 2025.
Global Procurement and Supply Chain Associate Director
Amplifon
June 2023 - September 2024
Responsible for leading global supply chain transformation initiatives across multi-country operations, collaborating with cross-functional teams (IT, Finance, Tax) to drive process optimization. Managed team of 3, reporting directly to CPO with quarterly CEO reviews; •Supported a global ERP rollout across 2 countries, helping implement Oracle Cloud and integrated key direct suppliers into centralized purchasing systems for 4 countries, collaborating with IT, Finance, and Tax teams to ensure procurement and supply chain requirements were met •Drove P2P process improvements with Finance, implementing strategic initiatives that enhanced PO coverage, on-time performance, and goods receipt timeliness (64→73%, 76→79%, 69→79% in 1 year) •Contributed to a 70% reduction in operational errors by helping launch a custom product configurator in Germany, improving retail ordering processes in partnership with IT and Finance teams •Drove digital innovation initiatives by scouting AI-powered platforms to enhance P2P process efficiency across sourcing, contract management, and catalogs Change Management, Supplier Management and +4 skills
Head of Sort Centers Launches, ITES Region
Amazon
February 2021 - June 2023
Responsible for the development of the Amazon Sort Centers network in Southern Europe (Italy and Spain); •Hired, developed and led a team of up to 6 Program Managers and Senior Program Managers responsible for the launch of new Sort Centers and retrofit projects in existing sites in Southern Europe •Oversaw a portfolio covering 7 existing sites, with a yearly avg of 70 retrofit projects plus 1 sort center launch per year •Responsible for site launch (from field selection to day 1) for the AMAZON Sort Center network. Project CAPEX allocated up to 280MM USD •Responsible for medium – to high complex retrofit portfolio. CAPEX allocated up to 100MM USD. •Monitor and Reporting to Directors and VP level the portfolio metrics related to the status of key objectives / deliverables Program Management, Strategia and +5 skills
Senior Program Manager
Amazon
February 2020 - February 2021
Responsible for the launch of new Sort Centers (from site selection until day 1) as well as retrofit projects in existing sites in Italy and Spain; •Managed the outsource of 2 SC´s in Italy; led vetting and contract negotiation with 3PL’s achieving savings of ~20M$ per year versus insource option and growing Middle Mile capacity by ~350k parcels per day (peak) in Italy •Delivered within timeline a number of retrofit projects across France, Italy and Spain, achieving savings up to 10M$ per year •Managed and built relationships across stakeholders including (but not limited to) Operations, Finance, PR, Legal, Design, HR, Recruiting, IT, Construction, Engineering, Health and Safety, Supply chain and other relevant teams to build cohesive and detailed plans on a regular basis •Drove continuous improvement through team lessons learned Contract Negotiation, Strategic Negotiations and +5 skills
Manager, Business Development
Amazon
September 2018 - January 2020
Part of the management team developing and launching the Delivery Service Partner 2.0 program, an innovative Startup incubator to support the growth of the Amazon Logistics network in the EU; •Worked with the NA product team at program, website and offer development •Responsible for designing and implementing the CRM strategy (Salesforce) •Ownership of the overall acquisition motion (lead outreach, vetting, qualification); developed lead generation campaigns as well as internal and external partnerships; +1000 leads generated with a 4% conversion rate (+400% vs benchmark) •Successfully onboarded +40 DSP companies within 4 months from launch in UK and ES •Grew UK and ES national Last Mile capacity by ~300k in UK and ~100k in ES (parcels per day on peak day) Contract Negotiation, Business Development and +5 skills
Area Manager
Amazon
August 2015 - September 2018
Part of the management team setting up the operations for the expansion of the Amazon Fresh service into the European market; •Designed the Inbound and Outbound processes and launched the service in London in June 2016 (London's fulfillment centre top performer among the Fresh sites for most of 2017 in all KPI's) •Successfully run the Outbound department consistently beyond productivity and quality targets (AVG +20% productivity, +10% quality) •Personally developed direct reports leading a team of 30+; 4 promoted to Team Leader/Area Manager role •Launched the service in Berlin in March 2017; designed SOP's and provided training to local management team •Project leader for numerous KAIZEN (continuous improvements) projects which resulted in increasing efficiency /capacity and reducing costs of Fresh operations (increased sortation rate by 100%; decreased labor hours spent in Reverse Logistics by 30%; reduced employee's attrition by 70%)
Category Manager
Estée Lauder
February 2015 - July 2015
Designed a new strategy for the Summer Fragrance Campaign in the EMEA Travel Retail; •Database creation, marketing research, consumer behavior analysis •Design and creation of market research (quantitative and qualitative): surveys, focus groups, testing •Social Media monitoring, identifying trends for different campaigns •Developing a marketing strategy aligned with the brand strategy and sales channels while focusing on distribution, display, promotion and price •Design a sales and promotion plan according to budget. P&L review •ATL/BTL activities, manage and monitor all brand Activations •Ensure a right Brand POS Allocation and visibility in-store (planograms) •Weekly control of sales, implementation and promotion in each retailer store in every airport in England Marketing Strategy and Public speaking
Founder and Owner
Very Nice
January 2008 - December 2014
Founder and co-owner of a company organizing entertainment events; •Successfully marketed and promoted the company increasing profits and strengthening the brand image •Built relationships with sponsors to raise funding for events •Managed online/offline advertising campaigns on social media and local newspapers •Successfully managed budgets up to 80,000 euros •Negotiated terms and payment with top national as well as international DJ's and artists •Negotiated terms and conditions with venue owners and managers •Successfully mediated group conflicts and set compensation levels for associates Event Management, Contract Negotiation and +4 skills
Giulio was also given offers to work at
Google
Apple
Airbnb
Education
ESCP Business school
MBA in International Management
2018 - 2019
Core courses in: International negotiation, Leadership, Business Strategy, Corporate Finance, Corporate Law, Marketing, Operations.
ESCP Business school
Master's degree, Master in European Business (MEB)
2014 - 2015
Intensive 1 year management programme taught across two European countries, full English track. AMBA, EQUIS, AACSB accreditated.
5.0 average review
6 reviews
Overall rating
Giulio also coaches for Career Coaching, Product Operations, and Master’s Programs. View all.
Giulio’s Leland+ Resources
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