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Marie E.

Marie Ee

They/Them

Top Expert

Product @ Reformation | Ex-ButcherBox | 10x Conversion for Interviews and Offers

  • Tufts University Logo

    Tufts University

  • Reformation Logo

    Reformation

  • 8.7k

    Expert mins

  • 91

    Followers

Available October 24

Starting at 1:00 AM UTC

Currently taking new clients and staggering availability to keep up with demand. Please reach out and we will figure out a time and cadence that works for you. Thanks!

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About

A creative product leader with 9 years in tech at hypergrowth companies. I've been a key interviewer/hiring manager for 10+ positions, including every Product intern at ButcherBox, and mentored junior PMs. At ButcherBox, I started as a copywriter, then moved into UX research and design. I didn't possess any background in "technical" areas such as coding or data, continued to develop my customer experience and analytical skillset. In 2019, I began my Product journey. Since then, I've owned product strategy, roadmap, and execution from acquisition and retention in the early years, to shipping and delivery, customer support, and billing. Now, I'm the go-to person for high-complexity, and yes technical, projects, in the Transportation Operations department of Reformation. Expertise πŸ“ Resume critique and interview training 🧭 Goal setting and executive coaching πŸ‘€ User experience and design πŸ“ˆ Retention and revenue 🀝 End-to-end experiences tying back-of-house operations and customer-facing experiences πŸš€ Shipping and go to market strategies πŸƒπŸ½β€β™€οΈ Maximizing team efficiency

Why do I coach?

I've achieved so much in life thanks to the guidance and compassion of former mentors. With them, I broke into Product, refined my long-term career goals, and learned how to connect my personal and professional lives. I strongly believe that part of my legacy is to pass on my learned wisdom, and to empower others to achieve their dreams through concrete, actionable steps. To do that, I learn about you -- how you work, and where you'd like to go. From there, we'll tailor your journey together.

Work Experience

Reformation Logo

Technology Product Manager

Reformation

2026 - Present

ButcherBox Logo

Senior Product Manager

ButcherBox

2024 - 2026

Interviewer

- Leading the strategy and development of the Delivery Experience umbrella, which comprises 3 verticals: Shipping and Delivery, Customer Support, and Billing (subscription and new customers). - Managing key partnerships and integrations, including shipping communications platform. - Honing team efficiency with velocity 2.5x company average. - Coaching junior associates and interns.

ButcherBox Logo

Product Manager

ButcherBox

2020 - 2024

Interviewer

- Pioneered creation of Customer Support Experience vertical at ButcherBox - Envisioned innovative in-house portal to streamline Customer Support workflows alongside Zendesk ticketing software - Created end-to-end experiences to reduce ticket volume, improve Customer Satisfaction Score, and retain revenue - Led team processes to model Agile best practices - Worked on Feature Development team to aid member retention and logged-in account and deal-shopping experience

ButcherBox Logo

UX/Product Copywriter

ButcherBox

February 2019 - 2025

Interviewer

- Wrote and edited customer-facing copy across website and marketing materials. - Standardized communication conventions across channels. - Collaborated with stakeholders from Marketing, Design, and Engineering to tailor messaging for targeted audiences.

Education

University of Jordan Logo

University of Jordan

Intensive Arabic Language Program

2016 - 2016

Grade: Advanced High Activities and societies: CET Academic Programs Studied Arabic (both professional Fusha and Jordanian dialect) at the advanced level, as well as two upper level content courses taught in Arabic at a 16-week immersion program.

Tufts University Logo

Tufts University

B.A. Middle Eastern Studies, B.A. English Literature

2013 - 2017

Activities and societies: New Initiative For Middle Eastern Peace, Parnassus, Singapore Students Association Dean’s List: 2013 – 2015, GPA: 3.9/4.00

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