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Steve C.

Steve Christians

Sr Manager of Product Design | Led Commerce Cloud at Salesforce

  • University of Iowa Logo

    University of Iowa

  • OneTrust Logo

    OneTrust

Available Monday

Starting at 4:00 PM UTC

Questions?

You can start chatting with Steve before you get started.

Work with Steve

About

Senior Design Leader & AI Architect with 20 years of experience building 0 to 1 products across startups and enterprise scale. Expert in AI-native UX, specializing in agentic workflows, human-in-the-loop systems, and scalable design patterns. A player coach who thrives on defining product vision, managing high performing design teams, and executing deep technical integrations in B2B SaaS, Commerce, and Privacy sectors.

Steve’s Design Qualifications

Experience level: Vice President

Welcome to my profile! With over a decade of experience in product design and UX strategy, I've had the privilege of leading design teams at top companies like OneTrust, Automation Anywhere, and Salesforce. My journey began as the founding product designer at Cloudcraze, where I established a user-centric design culture that led to a successful acquisition by Salesforce. Throughout my career, I've specialized in transforming complex systems into intuitive user experiences, from AI-driven automation tools to high-velocity trading platforms. I've coached numerous individuals in design, helping them refine their skills and achieve their career goals. Whether you're looking to break into the design field or advance your current career, I'm here to guide you every step of the way. Let's connect and create a tailored plan for your success!

Steve can help with:

AI Automation

AI Fundamentals

AI Graphics Creation

AI Product Design

Branding

Cover Letters

Design Thinking

Freelancing

Interview Prep

LinkedIn Review

Prototyping

Resume Review

Salary Negotiation

Skill Building

User Experience Design

User Interface Design

User Research & Insights Automation

Visual Design

Wireframing

Why do I coach?

I can coach anything within the design process and go across the breadth of the profession (user research, analysis, wireframes, and front end development), or go deeper into any of the user experience process. We can start with discussions and then dig in to examples of each of the conversations progress. I can also talk about what an evolution within the profession and truly coach you on career moves, how to build a resume and be methodical as you make a new career move or negotiate an offer.

Work Experience

OneTrust Logo

Staff product designer

OneTrust

February 2024 - August 2026

Serving as the architectural bridge between emerging LLM capabilities and enterprise-grade privacy software. I manage a team of designers while defining the UX framework for autonomous agents, ensuring that complex AI interactions remain transparent, ethical, and scalable across the entire OneTrust suite. • AI Agent Orchestration: Leading the redesign of a modern integration canvas focused on autonomous AI agents and complex logic workflows. • Scalable AI Patterns: Established platform-wide AI design standards, ensuring a cohesive copilot experience across disconnected product lines. • Strategic Research: Conducted deep-dive research with 11 key enterprise customers ($4.6M ARR), translating friction points into themes to prioritize a 1 year roadmap. • 0 to 1 AI Delivery: Designed and shipped the OneTrust Copilot, leveraging GenAI to synthesize complex Privacy Data Guidance into actionable insights.

Automation Anywhere Logo

Director of Product Design

Automation Anywhere

April 2022 - January 2024

Hiring Manager

Led the pivot from traditional Robotic Process Automation (RPA) to AI driven automation. I operated as a strategic player coach, designing the initial vision for natural language to workflow systems and mentoring lead designers to move beyond static dashboards into dynamic, intent based user interfaces. • AI Product Vision: Led the UX strategy for CoPilot, a suite of AI powered B2B automation tools, focusing on natural language intent and low fidelity discovery. • Agentic Workspaces: Defined the long term vision for an API first automation workspace, reducing user friction in complex backend integrations.

Salesforce Logo

Sr Manager of Product Design

Salesforce

April 2018 - March 2022

Hiring Manager

Directed the design strategy for the Order Management (OMS) and Commerce ecosystems during a period of massive organizational integration. I balanced a 75% individual contributor load, designing complex scalable fulfillment and inventory systems, with 25% dedicated to scaling a team of designers and unifying the B2B/B2C applications into a single, cohesive Commerce Cloud. • Strategic Reorganization: Architected the design proposal to unify B2B and B2C into a singular Commerce Cloud ecosystem, streamlining the user journey for global retailers. • Team Leadership: Managed and mentored designers through the delivery of high stakes projects in fulfillment, inventory, and order management. • 0 to 1 Commerce Launch: Core designer on the original team that built Salesforce’s first native Commerce Cloud product from the ground up. • Research Operations: Standardized designer-led research methodologies across a 10+ person team to accelerate the feedback loop between customers and engineering.

Cloudcraze Logo

Founding Product Designer

Cloudcraze

April 2017 - March 2018

As the first design hire, I established the entire design culture and process for a high-growth B2B startup. I was responsible for transforming complex industry requirements (like tiered pricing and custom catalogs) into a validated, user-centric storefront that ultimately led to a successful acquisition by Salesforce. • Full-Stack Design: Owned research, wireframing, and high-fidelity execution for all core features, including tier pricing and subscription models.

Slalom Logo

User Experience Designer & Front End Engineer Consultant

Slalom

June 2014 - March 2017

Acted as a cross-functional consultant for Fortune 500 clients, specializing in rapid prototyping and full-stack UX that blended deep research with front end technical feasibility. • Led rapid prototyping and UX strategy for clients including Baxter and Beam Suntory. • Bridged the gap between UX design and front end development, ensuring high fidelity prototypes were technically viable.

Charles Schwab Logo

Product Designer & Front End Engineer

Charles Schwab

January 2012 - May 2014

Focused on the challenges of options trading in fintech, managing the UX for high velocity trading platforms. My work focused on simplifying dense information architectures into intuitive dashboards for Options, Futures and Forex traders. • Complex Integration: Led the UX integration of optionsXpress into Schwab.com, managing high-density data visualizations. • Business Impact: Delivered a Cash Sweep program design that contributed to $15M in capital retention.

Education

University of Iowa Logo

University of Iowa

Bachelors Degree, Art & Communication (Double)

2003 - 2007