Satoshi Endo

Hiring manager and career coach. I'll tell you what the interviewer is thinking.

Columbia Business School
Amazon
Successful clients at

Available tomorrow

Starting at 4:00 AM UTC

I can be flexible with time with advanced notice.

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Career Coaching Travel Planning Personal Finance MBA

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About

I'm Satoshi and I help people whose experience is stronger than their resume makes it look. That's often someone changing fields or countries, or someone senior who has never had to sell their own work. I've read hundreds of resumes and run hundreds of interviews from the hiring side, so I know which parts a hiring manager reads and which parts they skip. Working with me is direct and practical. I'll tell you what I'd think if I were the one hiring, and then we fix it together. You do the writing and I edit, because you are the one who has to defend every line in an interview. Each session ends with a short list of what's due before the next one, and we track whether the changes are getting you more callbacks. If they aren't, we change the approach. I also coach MBA applicants (Columbia MBA '20 with full-tuition fellowship) and help with personal finance (financial planning, investments, equities, fixed income, etc.) and travel planning (50+ countries traveled and lived across 3 continents). You'll find those under my other services.

Why do I coach?

When I came back from three years working in Africa, I had a CV that impressed the wrong people. The experience was strong, but the recruiters I wanted to reach couldn't see it, and tt took me a while to realize the problem was how I'd described it. Later, when I was the one hiring, I saw the same thing from the other side. Strong candidates lost out because of how they wrote about their work, and most of them never found out that was the reason. I coach because that problem is fixable. My favorite part is the moment someone reads their rewritten bullet and realizes they've been underselling themselves for years.

Work Experience

Senior Manager, COO's Office

Clinton Health Access Initiative

March 2026 - Present

Hiring Manager

- Drive operations strategy and organizational design for the COO of a $300M+ global health organization with 2,100+ staff across 35+ countries. Global remit, based in APAC for time zone alignment with Singapore executive leadership - Lead enterprise reviews of the operating model and back-office infrastructure; recommendations adopted at the executive level - Support director-level executive searches and leadership council operations spanning all regions

Regional Lead, Strategy & Operations

Blacklane

January 2024 - February 2026

Interviewer

- Owned P&L for a region generating ~$140M in 2025 gross bookings; promoted to lead strategy, partner performance, and service reliability across US and Canadian markets - Managed strategic supplier relationships and coached six direct reports executing regional initiatives, escalations, and new operational processes

Senior Program Manager

Amazon

January 2022 - September 2023

- Led global process improvement for customer service outsourcing across 100+ vendor sites in 40+ countries, standardizing KPIs and operational workflows - Built medium- and long-term capacity plans with vendor management, CX, product, and finance teams, balancing cost and quality targets

Senior Manager, Special Operations

HelloFresh

September 2020 - January 2022

Interviewer

- Directed vendor selection, contracting, and operational launch of last-mile delivery hubs across major US markets, managing a team of three launch managers - Created and operationalized the launch playbook that scaled the network to 30+ hubs at delivery costs below third-party (3PL) rates

Global MBA Intern

Anheuser-Busch

June 2019 - August 2019

New Country Expansion Lead

One Acre Fund

January 2016 - February 2018

Scaled operations from 429 to 10,000+ farmers in two years across four districts in central Zambia; built and led a logistics team from 2 to 8 staff while reducing unit costs and increasing throughput

Fellow

TechnoServe

April 2015 - November 2015

Streamlined the national tractor-hire program in coordination with government, NGO, and farmer stakeholders, increasing farmer reach 45% and acreage planted 40%